Building a Reliable Connectivity Foundation for Digital Transformation

Rethinking how you look at connectivity

A big part of digital transformation is taking technology out of your server closet and migrating it to AWS, Azure, or data centers. If you are a multi-site organization and choose to host an application at one of your locations, you have some options because you can put an SD-WAN device at either end to help manage traffic and get some predictable performance.

But a lot of other technologies will live on the internet, not in one of the company’s buildings. These are SaaS applications like Salesforce or Dropbox, VoIP phones, and collaboration tools like Teams and Slack. These tools don’t exist in a location you own, where you might maintain control. Cloud-based applications effectively place the internet in the middle of your network.

To ensure you can consistently provide a reliable experience for all users, you should rethink how you look at connectivity.

Three pillars of connectivity for digital transformation

Creating reliable connectivity on the unreliable internet means rethinking the connectivity for the new needs of digital technologies. Think of connectivity as having three pillars:

Resilient connectivity — Make sure you have enough capacity for all of your traffic with redundancy built in.

Real-time control — Your system should be proactive and fix things in real time before an application fails and a complaint is registered.

Operationalization — Provide IT with the visibility, alerts, and troubleshooting tools they need to ensure the ongoing success of the connectivity and ultimately the digital technologies.

Real-time control requires building intelligence into your network. We recommend an active-active configuration versus paying for a second circuit that only sits there, idle, in failover mode. An active-active configuration provides the same failover protection and allows you to leverage the connection of both circuits as it can move traffic between those ISPs without being disruptive — for example, moving a VoIP call between circuits without interrupting the conversation.

Intelligent networking solutions can help

Using multiple connections does not have to be hard work. Intelligent network solutions like SureConnect from Telecom One seamlessly maintain connectivity. SureConnect’s active-active configuration provides the same fail-over protection as a redundant circuit and improves network performance at the same time.

With this resilient base as a foundation, we provide the intelligence to shift traffic between connections and prioritize traffic within those connections. Your users don’t wait for IT to be alerted to a problem, because we leverage tools like self-driving algorithms and AI and solve issues proactively.

The SureConnect dashboard provides the visibility needed to troubleshoot WAN or internet issues, evaluate bandwidth/speed adjustments, and understand the impact of network performance on application experience.

When IT does need to become involved, intelligent networking makes their job easier by analyzing data anomalies and changes to the network, delivering alerts and creating visibility that will accelerate troubleshooting.